As the lead agency in social welfare and development, the Department exercises the following functions

• Formulates policies and plans which provide direction to intermediaries and other implementers in the development and delivery of social welfare and development services.
• Develops and enriches existing programs and services for specific groups, such as children and youth, women, family and communities, solo parents, older persons and Persons with Disabilities (PWDs);
• Registers, licenses and accredits individuals, agencies and organizations engaged in social welfare and development services, sets standards and monitors the empowerment and compliance to these standards.
• Provides technical assistance and capability building to intermediaries; and
• Provides social protection of the poor, vulnerable and disadvantaged sector, DSWD also gives augmentation funds to local government units so these could deliver SWD services to depressed municipalities and barangays and provide protective services to individuals, families and communities in crisis situation.

OFFICE OF THE SECRETARY

Provides overall policy direction and technical and administrative supervision to the Department in the pursuit and implementation of its mandate.

You may reach the Office of the Secretary through:



Corazon "Dinky" Juliano-Soliman
Secretary
Trunk Line: 931-81-01 loc. 300, 301, 302, 303
Tel/Fax: 931-81-91

Javier R. Jimenez
Head Executive Assistant
Office of the Secretary
Trunk Line: 931-81-01 loc. 300
Tel/Fax: 931-81-91

Internal Audit Service

Examines and evaluates the adequacy and effectiveness of internal control within the agency.

You may reach the Internal Audit Service through:

Wayne C. Belizar
Director IV, Internal Audit Service
Trunk Line: 931-81-01 loc. 406
Tel/Fax: 931-81-91

Social Marketing Service (SMS)

Undertakes advocacy and marketing of the agency’s programs, projects, services and activities to promote social change and nurture its relationship with different publics. These include vulnerable sectors, government agency partners, non-traditional partners, mass media, colleagues within the agency, non-government organizations and foreign and multilateral agencies.

You may reach the Social Marketing Service through:

Ana Marie Pangilinan-Daep
Officer-in-Charge, Social Marketing Service
Trunk Lines: 931-81-01 loc. 206, 207, 208, 209
Tel/Fax: 951-74-40

Kapit-Bisig Laban sa Kahirapan-Comprehensive and Integrated Delivery of Social Services (KALAHI-CIDSS)

Edgar Pato
National Project Manager, KALAHI-CIDSS
Local : 412, 413
Tel/Fax: 931-6114

Pantawid Pamilyang Pilipino Program (4Ps)

Honorita B. Bayudan
Director IV
National Program Manager, Pantawid Pamilyang Pilipino Program
Local : 423, 421
Tel/Fax: 951-68-27


National Household Targeting System for Poverty Reduction (NHTS-PR)

Vincent Andrew T. Leyson
Director III
National Project Manager, NHTS-PR
Local : 324, 325
Tel/Fax: 931-8144, 951-7124

POLICY AND PROGRAMS GROUP (PPG)

The PPG is composed of the Social Technology Bureau, Policy Development and Planning Bureau, Standards Bureau and the Management Information Systems Service. Under the supervision of the Secretary and the Undersecretary for Policy, Plans and Programs, this Group undertakes the following functions:

• Leads in the formulation and development of policies, plans, programs and projects in the field of social welfare and development (SWD);
• Conducts and facilitates SWD researches, studies and special projects;
• Assesses, generates, processes, packages and disseminates data and reports;
• Develops and maintains standards and procedures on information technology;
• Sets standards, rules and regulations on the establishment, licensing and accreditation of individuals, public and private agencies or organizations engaged in social welfare and development activities, fund drives and other forms of solicitations;
• Develops and implements training criteria, standards and capability building programs for organizations and personnel engaged in SWD activities;
• Promotes and maintains linkages with bilateral, multilateral and other international bodies for technical cooperation in coordination with the Department of Foreign Affairs, NEDA and other related departments;
• Deputizes law enforcement agencies in the implementation of laws, rules and regulation for the protection of the rights of the exploited, abuse and disadvantaged; and
• Provides technical assistance and monitors the operations of attached agencies.

You may reach the Office of the Undersecretary for Policy and Programs Group through:

Alicia R. Bala
Undersecretary, Policy and Programs Group
Local: 309, 310, 311
Tel/Fax: 931-91-31

Social Technology Bureau (STB)

Conceptualizes, develops and pilot tests new social welfare and development (SWD) programs and projects of the agency. It also enriches existing programs to make them responsive to clients’ changing needs.

You may reach the Social Technology Bureau through:

Patricia B. Luna
Director IV, Social Technology Bureau
Trunk Line: 931-81-01 loc. 324, 325, 326
Tel/Fax: 931-81-44

Policy Development and Planning Bureau (PDPB)

Leads in the formulation, monitoring and evaluation of policies and plans of the Department and of the social welfare and development sector. Likewise, it generates resources and promotes projects requiring financial assistance from foreign and local sources. It coordinates the development and promotion of the Departments policy reform and legislative agenda as well as the conduct researches. It also monitors and assesses compliance of the Department to international commitments.

You may reach the Policy Development and Planning Bureau through:

Lynnette Y. Bautista
Director IV, Policy Development and Planning Bureau
Trunk Lines: 931-81-01 loc. 320, 318
Tel/Fax: 931-81-30, 951-71-20

Standards Bureau (SB)

Develops quality assurance measures and regulates the implementation of SWD policies, rules and regulations through its registration, licensing and accreditation functions. Its jurisdiction covers individuals, public and private agencies and organizations engaged in SWD activities, including fund drives and other forms of solicitation for public welfare purposes.

You may reach the Standards Bureau through:

Thelsa P. Biolena
Director IV, Standards Bureau
Trunk Lines: 931-81-01 loc. 108, 109, 110, 111
Tel/Fax: 951-71-25 | 931-31-81

Management Information Systems Service (MISS)

Ensures the appropriate, timely and cost-effective utilization and application of information technology to support the attainment of the DSWD vision, mission and goals.

You may reach the Management Information Systems Service through:

Felino O. Castro V
OIC-Director, Management Information Systems Service
Trunk Lines: 931-81-01 loc. 321
Tel/Fax: 931-80-85

OPERATIONS AND CAPACITY BUILDING GROUP (OCBG)

Under the supervision of the Secretary and the Undersecretary for Operations and Capacity Building, this group undertakes the following functions:

• Supervises, monitors and provides technical to field offices along field operations;
• Coordinates field operations and other activities requiring the mobilization of field offices and ensures an effective central-field office support mechanism;
• Institutionalizes a standard performance evaluation system for field offices in coordination with other units in the Central Office;
• Determines augmentation assistance to LGUs and other intermediaries thru FOs in cases of disasters and other situations;
• Liaises with national agencies for concerns of the field offices;
• Accesses individuals, groups and entities needing assistance to intermediaries and/or government agencies.

You may reach the Office of the Undersecretary for Operations and Capacity Building Group through:

Vacant
Undersecretary, Operations and Capacity Building Group
Trunk Line: 931-81-01 loc. 304, 305
Tel/Fax: 931-81-72

Program Management Bureau (PMB)

Manages national projects, monitors the operation and implementation of social welfare development programs, and implements special concern projects through the Field Offices.

You may reach the Program Management Bureau through:

Dulfie T. Shalim
Director IV, Program Management Bureau
Local : 407, 408, 409, 410
Tel/Fax: 931-61-15

Social Welfare Institutional Development Bureau (SWIDB)

Develops and implements organizational and capability building programs for the agency’s employees and other individuals or groups engaged in social welfare and development activities including third country learning exchanges. It also provides continuing education to social workers, allied professionals, and para-professionals to continuously update their knowledge, attitudes and skills in the practice of their field of specialization.

You may reach the Social Welfare and Institutional Development Bureau through:

Margarita V. Sampang
Director IV, Social Welfare and Institutional Development Bureau
Trunk Lines: 931-81-01 loc. 403, 405
Tel/Fax: 951-28-05

GENERAL ADMINISTRATION AND SUPPORT SERVICES GROUP (GASSG)

Under the supervision of the Secretary and the Undersecretary for General Administrative Support Services, this group will undertake the following functions:

• Manages the internal financial and administrative affairs of the Department;
• Coordinates and manages disposition of all forms of financial assistance to the Department, whether in cash or in kind;
• Performs public affairs and legislative liaison services;
• Provides legal services, including representation of the Department in all legal cases involving the performance of its powers and functions; and
• Manages and mobilizes externally-generated resources.

You may reach the Office of the Undersecretary for General Administration and Support Services Group through:

Mateo G. Montaño
Undersecretary, GASSG
Local : 306, 307, 308
Tel/Fax: 931-81-38, 951-71-21

Administrative Service (AS)

Manages the procurement of goods and services for the Department; property, supply, asset and record management; property and facility maintenance and the supervision of the operation of transportation, communication, utility, janitorial and security services.

You may reach the Administrative Service through:

Assistant Secretary VILMA B. CABRERA
Officer -In-Charge, Administrative Service
Trunk Lines: 931-81-01 loc. 211, 212
Tel/Fax: 931-81-16

Financial Management Service (FMS)

Prepares and implements an effective financial plan to support the Department’s programs/activities/projects and ensures the efficient and economical management of financial resources of the Department. It also provides management with relevant information and advice on fiscal decisions and the evaluation and analysis of the operating performance of various responsibility centers of the Department.

You may reach the Financial Management Service through:

Deseree D. Fajardo
Director IV, Financial Management Service
Trunk Lines: 931-81-01 loc. 218
Tel/Fax: 931-81-27

Legal Service (LS)

Provides the management with legal opinions and advice in handling criminal and personnel discipline related matters.

You may reach the Legal Service through:

Atty. Carlo Florendo C. Castro
Director IV, Legal Service
Trunk Lines: 931-81-01 loc. 417, 418
Tel/Fax: 951-22-38

Human Resource Management and Development Service (HRMDS)

Manages the Department’s human resource management and development such as personnel transactions, employees’ welfare and career planning and development.

You may reach the Human Resource Management and Development Service through:

Marie Angela S. Gopalan
Director IV, Human Resource Management and Development Service
Trunk Lines: 931-81-01 loc. 100, 101, 102
Tel/Fax: 951-28-07

Department Legislative Liaison Office (DLLO)

Ensures active agency involvement in the legislative process and forging of strategic alliances with policy makers in advocating needed policy and legislative reforms.

You may reach the Department Legislative Liaison Office through:

MATEO G. MONTANO
Undersecretary
Trunk Lines: 931-81-01 loc. 312, 313
Tel/Fax: 931-91-35

FIELD OFFICES

• Manages and implements DSWD functions at the regional level;
• Facilitates direction-setting and provides resource and technical assistance to SWD intermediaries within a collaborative environment;
• Promotes and ensures the implementation and enforcement of laws, policies and rules and regulations pertaining to social welfare and development within its geographical, spatial and cultural jurisdiction.