• Vision and Mission
• Service Pledge
• Receiving Feedback
• Front Line Services
  • Processing of Application for Travel Clearance for Minors Traveling Abroad
  • Processing of Assistance to Clients of DSWD Crisis Intervention Unit
  • Provision of Assistance to Individuals/ Families in Crisis Situation (AICS) at DSWD Crisis Intervention Unit – Central Office (CIU – CO)
  • Intercountry Adoption: Requirements and Procedures
• DSWD Officials and Key Positions
• Regional Offices and Attached Agencies
• Download Citizen’s Charter in PDF format

General Administration and Support Services Group

• Accounting Division Citizens Charter (95.6 KiB)
• Cash Division Citizen's Charterdocx (20.5 KiB)
• Citizen's Charter Practice Of Profession Version 2 (19.0 KiB)
• Citizen's Charter Practice Of Profession Version 2 (19.0 KiB)
• Citizen's Charter STP Application Version 2 (24.0 KiB)
• Citizen's Charter STP Application Version 2 (24.0 KiB)
• CitizensCharterPMS (12.8 KiB)
• CitiznsCharter2CMD (14.0 KiB)
• CitiznsChartr1BAC (15.6 KiB)
• DRAFT CTIZEN'S CHARTER FILIPINO 11.16.2018 (25.1 KiB)
• DRAFT CTIZEN'S CHARTER FILIPINO 11.16.2018 (25.1 KiB)
• DRAFT RSP CITIZEN'S CHARTER 11.16.2018 (26.9 KiB)
• DRAFT RSP CITIZEN'S CHARTER 11.16.2018 (26.9 KiB)
• ISSUANCE OF CERTIFICATE OF LEAVE CREDITS TO SEPARATED CENTRAL OFFICE OFFICIALS Or EMPLOYEES (15.1 KiB)
• ISSUANCE OF CERTIFICATE OF LEAVE CREDITS TO SEPARATED CENTRAL OFFICE OFFICIALS Or EMPLOYEES (15.1 KiB)
• ISSUANCE OF SERVICE RECORD TO SEPARATED CENTRAL OFFICE OFFICIALS Or EMPLOYEES (17.2 KiB)
• ISSUANCE OF SERVICE RECORD TO SEPARATED CENTRAL OFFICE OFFICIALS Or EMPLOYEES (17.2 KiB)
• PAD Citizen's Charter TAGALOG (1) (47.3 KiB)
• PAD Citizen's Charter TAGALOG (1) (47.3 KiB)
• Preparation Of Central Office Clearance Certificate For Separating CO MOA Workers And Field Office Officials Or Employees (17.5 KiB)
• Preparation Of Central Office Clearance Certificate For Separating CO MOA Workers And Field Office Officials Or Employees (17.5 KiB)
• PREPARATION OF CERTIFICATE OF EMPLOYMENT OF SEPARATED CENTRAL OFFICE OFFICIALS, EMPLOYEES AND MOA WORKERS WITH COMPLETE SUPPORTING DOCUMENTS AND DETAILS (17.7 KiB)
• PREPARATION OF CERTIFICATE OF EMPLOYMENT OF SEPARATED CENTRAL OFFICE OFFICIALS, EMPLOYEES AND MOA WORKERS WITH COMPLETE SUPPORTING DOCUMENTS AND DETAILS (17.7 KiB)
• PREPARATION OF CERTIFIED TRUE COPY OF 201 FILES Or DOCUMENTS OF SEPARATED CENTRAL OFFICE OFFICIALS AND EMPLOYEES WITH COMPLETE SUPPORTING DOCUMENTS AND DETAILS (17.6 KiB)
• PREPARATION OF CERTIFIED TRUE COPY OF 201 FILES Or DOCUMENTS OF SEPARATED CENTRAL OFFICE OFFICIALS AND EMPLOYEES WITH COMPLETE SUPPORTING DOCUMENTS AND DETAILS (17.6 KiB)
• PREPARATION OF CO CLEARANCE TO SEPARATED CENTRAL OFFICE OFFICIALS Or EMPLOYEES (15.4 KiB)
• PREPARATION OF CO CLEARANCE TO SEPARATED CENTRAL OFFICE OFFICIALS Or EMPLOYEES (15.4 KiB)
• PREPARATION OF LAST SALARY OF SEPARATED CENTRAL OFFICE OFFICIALS AND EMPLOYEES WITH COMPLETE SUPPORTING DOCUMENTS AND DETAILS (18.8 KiB)
• PREPARATION OF LAST SALARY OF SEPARATED CENTRAL OFFICE OFFICIALS AND EMPLOYEES WITH COMPLETE SUPPORTING DOCUMENTS AND DETAILS (18.8 KiB)
• Preparation Of Last Salary Of Separated MOA Workers With Complete Supporting Documents And Detail (17.0 KiB)
• Preparation Of Last Salary Of Separated MOA Workers With Complete Supporting Documents And Detail (17.0 KiB)
• Processing Of Terminal Leave Benefits Claim With Complete Supporting Documents Of Separated Central Office Officials And Employees (16.2 KiB)
• Processing Of Terminal Leave Benefits Claim With Complete Supporting Documents Of Separated Central Office Officials And Employees (16.2 KiB)
• Processing Of Terminal Leave Benefits Claim With Complete Supporting Documents Of Separated Field Office Officials And Employees (19.1 KiB)
• Processing Of Terminal Leave Benefits Claim With Complete Supporting Documents Of Separated Field Office Officials And Employees (19.1 KiB)
• REQUEST FORM FOR CERTIFICATE OF DONATION (21.8 KiB)
• REQUEST FORM FOR VARIOUS ACCOUNTING CERTIFICATIONS (31.5 KiB)