Octogenarian regains lost vision, finds hope through DSWD’s social pension

For years, 86-year-old Tatay Eling of Purok 1, Barangay Concepcion, Sta. Josefa town in Agusan del Sur, lived in a place that was slowly disappearing before his eyes.

The gloominess did not come all at once. It crept in gradually, day by day, as cataracts clouded his vision.

What began as blurred outlines eventually became an invisible wall between him and the world he once knew. The faces of his loved ones became harder to recognize.

Familiar trails became uncertain paths, as even the simple act of moving around inside his home required cautionary measures.

For Tatay Eling, a humble broom maker who spent much of his life supporting his family through honest labor, losing his eyesight meant losing his entire life’s vision. The father of 11 children had already endured decades of hardship and challenges.

Like many elderly Filipinos, Tatay Eling and his wife faced financial difficulties that made even basic necessities a daily concern.

Yet amid their struggles, one source of relief remained constant—the Social Pension for Indigent Senior Citizens (SPISC), one of several programs being managed by the Department of Social Welfare and Development (DSWD).

The SPISC is a monthly pension program for indigent senior citizens like Tatay Eling, helping them acquire basic necessities such as food and maintenance medicines.

The pension served as a lifeline that eased the burden for octogenarians like him. Still, Tatay Eling’s worsening condition required more than financial assistance; he needed more help to regain his vision.

Through the Municipal Social Welfare and Development Office (MSWDO) of Sta. Josefa, Tatay Eling’s condition was brought to the attention of the DSWD’s Field Office Caraga under the Help Enhance the Living Condition to Protect the Older Persons (HELP-OP) initiative.

Soon, a new network of hope began to take shape.

Ms. Abigail Laghayon, a local social worker, helped facilitate his case. Several members of the Philippine Eagles Club also extended their assistance to secure a free cataract surgery, which was performed by Dr. Joseph Custodio of DermaVision.

The DSWD, through its Assistance to Individuals in Crisis Situations (AICS) program, provided ₱15,000 in financial aid. Meanwhile, the local government unit (LGU) of Sta. Josefa ensured transportation services to Butuan City, providing additional support for food and medication throughout the process.

What followed was something Tatay Eling once feared he might never experience again: a pair of useful eyes that will enable him to once again see familiar faces and the colorful surroundings.

After the successful surgery, the world that had long been hidden behind a veil of darkness slowly returned. The outlines became clear. The road ahead was visible once more.

Overwhelmed by emotion, Tatay Eling struggled to find the words to express his gratitude.

“Lubos po akong nagpapasalamat sa tulong na natanggap ko mula sa HELP OP dahil nakapagpa-opera ako ng katarata at muli na akong nakakakita. Tunay pong napakalaki ng aking pasasalamat sa DSWD sa kanilang ibinigay na ayuda. Kung wala sila, hindi ko alam kung ano na ang kalagayan ko ngayon. Marahil ay nahihirapan pa rin akong maglakad at hanapin ang aking daraanan. Taos-puso po akong nagpapasalamat, at paulit-ulit kong ipahahayag ang aking pasasalamat sa kanilang kabutihan,” Tatay Eling said.

Now, he can once again look upon the faces of his loved ones, move confidently around his community, and return to the activities that give him purpose. More importantly, he can once again witness the beauty of everyday life that many often take for granted.

Tatay Eling’s story is a poignant reminder that government assistance provided through a “whole-of-society” approach can truly transform lives.

The octogenarian’s journey to achieve a quality life in his old age reflects the commitment of the DSWD, under the leadership of Secretary Rex Gatchalian and in line with the directive of President Ferdinand Marcos Jr. to ensure that no Filipino is left behind.

By reaching out to Tatay Eling beyond the SPISC program, the DSWD did not simply provide financial aid—they restored his faith in humanity, goodwill, and a positive future he thought he had lost forever.

Sometimes, all it takes is a simple act of reaching out to create a lasting impact on the lives of our most vulnerable sectors. (CJD)

Privacy Notice

 DSWD Privacy Policy

  • Policy Statement

This privacy notice discloses the privacy practices for (https://www.dswd.gov.ph). This privacy notice applies solely to information collected by this website in compliance with the Data Privacy Act of 2012.

  • Privacy Notice For Processing Inquiries And Requests

Individuals will be provided a Personal Information Collection Statement in an appropriate format and manner whenever personal data is collected (i.e. in the manual form or web page that collects personal data, or in a notice posted at the reception area of NPC events where participants’ personal data is collected through attendance sheets).

  • Personal Data Collected

The following personal information may be collected, manually or electronically,  upon submission of inquiries or requests:

  1.       Name
  2.       E-Mail Address
  3.       Contact Number

The DSWD uses Google Analytics, Twitter Widgets, PowerBI and Tableau, third-party services to render feeds, visualizations, and analyze the web traffic data for us. These services use cookies. Data generated is not shared with any other party. The following web traffic data are analyzed:

  1. User IP address
  2. The search terms used
  3. The pages and internal links accessed on our site
  4. The date and time a user visits the site
  5. Geolocation
  6. The referring site or platform, if any 
  7. Operating system
  8. Web browser type
  • Information Collection, Use, and Sharing

The DSWD is the sole owner of the information collected on this site. The DSWD only has access to/collect information that you voluntarily give us via the modules of this website or other direct contact from you. All of the provisions in the Data Privacy Act will be observed specifically on the management of personally identifiable information.

Information collected may be used as a basis for client response regarding services or intervention that may be provided by the DSWD. Information will not be shared with any third party outside of the Government, other than as necessary to fulfill the requested services of a client. The DSWD, however, reserves the right to request the applicants to submit the hardcopy of documentary requirements in order to verify the authenticity of the information.

Unless otherwise provided, the DSWD or any of its authorized personnel may contact the client via email or SMS in the future for the purpose of status updates with regard to the transaction/service request, changes to this privacy policy, or other information reasonably necessary to effect the social service mandate of the DSWD.

  • Access and Correction

An individual has the right to ask for a copy of any personal information held by the DSWD about him or her; as well as the right to ask for corrections should any information be inaccurate or erroneous. To do so, please contact our Data Protection Officer, ASEC Irene B. Dumlao, through the following email address: dpo@dswd.gov.ph.

  • Security

The DSWD takes precautions to protect information. Upon submission of sensitive information via the website, information is protected both online and offline. Wherever the Department collects sensitive information (such as passport and Birth Certificates), that information is encrypted and transmitted to the DSWD in a secure manner. This may be verified by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the web page. Only employees who need the information to perform a specific job (for example, certificate printing or customer service) are granted access to personally identifiable information. The computers/servers, where personally identifiable information is stored, are kept in a secure environment.

  • Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

  • Feedback on our Privacy Notice

For suggestions with regard to this privacy notice, you may email inquiry@dswd.gov.ph, or call (632) 931-8101 to 07.