As the lead agency in social welfare and development, the Department exercises the following functions:

  • Formulates policies and plans which provide direction to intermediaries and other implementers in the development and delivery of social welfare and development services.
  • Develops and enriches existing programs and services for specific groups, such as children and youth, women, family and communities, solo parents, older persons and Persons with Disabilities (PWDs);
  • Registers, licenses and accredits individuals, agencies and organizations engaged in social welfare and development services, sets standards and monitors the empowerment and compliance to these standards.
  • Provides technical assistance and capability building to intermediaries; and
  • Provides social protection of the poor, vulnerable and disadvantaged sector, DSWD also gives augmentation funds to local government units so these could deliver SWD services to depressed municipalities and barangays and provide protective services to individuals, families and communities in crisis situation.


The Secretary has the authority and responsibility to exercise the mandate of the Department and discharge its powers and functions, and thus exercises supervision and control over the entire Department. The Secretary shall also directly supervise and monitor the performance of all Field Offices (FOs) to ensure the delivery of strategic outputs, including timely, efficient, and effective program implementation. As such, all FOs shall report directly to the Secretary.


The OSG shall be headed by the Undersecretary for Social Welfare and Development, assisted by the Assistant Secretary for Osec Concerns, and includes the Internal Audit Service (IAS), the Social Marketing Service (SMS), the Information and Communications Technology Management Service (ICTMS), the Administration Office, and the Operations Center.

1. Internal Audit Service (IAS)
The Internal Audit Service (IAS) assists management in all matters relating to operations and management control through the independent appraisal of the adequacy and effectiveness of internal controls, and the conduct of management and operations audits.

2. Social Marketing Service (SMS)
The Social Marketing Service is responsible for undertaking advocacy, social marketing marketing and networking activities to promote social change and to nurture the Department’s relationships with its publics and stakeholders. SMS shall institutionalize a feedback mechanism to ensure that the development policies and messages embodied in the vision, mission and goal of the Department are effectively communicated.




Promotive Programs are the strategic grouping of the flagship social protection programs that provide investment to human capital through conditional cash transfer, community-driven development, and sustainable livelihood. These shall include the National Program Management Offices of Pantawid Pamilyang Pilipino Program (Pantawid Pamilya), Sustainable Livelihood Program (SLP), and KALAHI-CIDSS.

Under the OPG-Promotive Programs are:


The Sustainable Livelihood Program National Program Management Office (NPMO) is responsible in managing the implementation of sustainable livelihood programs and projects and shall lead the Department’s efforts in establishing linkages and networks for potential partners.


The office is responsible for the overall management of the KALAHI-CIDSS project and other projects implemented using the community driven development approach.


The Pantawid Pamilyang Pilipino Program National Program Management Office (NPMO) executes all plans, policies, tasks and activities in the implementation of the CCT program. This division is responsible for the operation of the program systems and procedures through its five major units and five support units.


The Social Technology Bureau is responsible for the development and enhancement of customer-driven social protection technologies addressing the current and emerging needs/issues of the poor, vulnerable and disadvantaged individuals, groups or families.

Special Projects Unit

This unit is under the Office of the Bureau Director/Assistant Bureau Director where projects are being carried out by the Bureau with funding from different agencies whether local or international. Projects in these units do not necessarily follow the social technology development phases except for the conduct of pilot testing, guidelines and manual preparation



Protective Programs are the strategic grouping of sector focused social welfare programs and services and the disaster response office. These programs serve the Department’s primary clients—the poor and vulnerable groups and communities so that they are provided the necessary safety nets and safeguards against social exclusion and further impoverishment and are provided with opportunities to improve their resiliency and improve their welfare. The increased frequency, ferocity, and reach of disasters greatly affecting the vulnerable sectors are addressed through the disaster response functions and role of the Department.

Under the OPG-Protective Programs are the Protective Services Bureau (PSB), Disaster Response Assistance and Management Bureau (DREAMB), and the Social Welfare Attache Office (SWATO). These bureaus and office together with two (2) DSWD Attached Agencies – Juvenile Justice and Welfare Council (JJWC), and the Inter-Country Adoption Board (ICAB) – directly aligned and related with the Protective Programs portfolio shall be supervised and overseen by the Undersecretary for Operations and Programs – Protective Programs.

Under the OPG-Protective Programs are:


The Protective Services Bureau (PSB) shall supervise, monitor and provide technical assistance and resource augmentation for responsive and efficient implementation of social welfare and development (SWD) programs and projects to ensure the protection of the vulnerable sectors.


The Disaster Response Assistance and Management Bureau (DReAMB) under the Operations and Programs Group shall be mandated to recommend policies and programs for disaster mitigation and management. The DReAMB shall lead in the planning, coordination and monitoring of all disaster related/response efforts in accordance with Republic Act 10121, also known as the “National Disaster Risk Reduction and Management Act of 2010,” including disaster preparedness, mitigation, recovery and rehabilitation.

Disaster Response Operations Monitoring and Information Center (DROMIC)

The DROMIC is an integral component of DReAMB specifically to manage disaster information management and database of the DSWD. It leads in the gathering, curating, consolidation, presentation and dissemination of information related to all phases of disaster operations (pre-disaster, disaster implementation, and post-disaster), including any humanitarian response/s, that is undertaken by the Department.



SWATO Functions:

  • Supervise and provide direction/technical assistance in the implementation of SWD policies to address the needs of the target clientele of social welfare attachés.
  • Develop operational guidelines and other technical materials for the use of the social welfare attachés
  • Consolidate, analyze and provide technical inputs and recommendations on the reports submitted by the social welfare attachés.
  • Monitor the implementation of WFP of Social Welfare Attaches;
  • Maintain database of cases of Overseas Filipinos in distressed situations;
  • Liaise with partner agencies.



The Policy and Plans Group serves as a venue for communicating, advocating, coordinating and collaborating on matters relating to policy development and plan formulation, information communication technology (ICT) service management, national poverty targeting at household level and liaisoning with the legislative branch and partners for priority social safety nets, social welfare and development policies.

    The PDPB is primarily responsible for providing leadership in the formulation, monitoring and evaluation of policies and plans of the Department and of the social protection sector along social welfare and development and social safety nets. It is also responsible in coordinating and facilitating inter-office, inter-bureau and inter-agency meetings on ASEAN, APEC, UN and other bilateral agreements relative to the monitoring of compliance to regional and international commitments/instruments in line with social protection particularly on social welfare and social safety nets. It coordinates the development and promotion of the Department’s policy reform and legislative agenda and in conducting basic and policy researches. The Bureau also provides leadership and/or secretariat support to various technical working groups (TWGs) and inter-office bodies within and outside the Department.
  2. Department of Legislative Liaison Office (DLLO)
    The DLLO, with the guidance of the Department Legislative Liaison Officer, shall promote the priority legislative agenda of the Department and other proposed legislative measures certified as urgent by the President.
    The National Household Targeting Office ensures the development and adoption of relevant unified criteria that identifies poor households who would be beneficiaries of social protection programs. It aims to improve access and utility to/of the national database of poor households of various social protection stakeholders.
    Provides information management services and solutions to the DSWD enterprise users to strategically support the Department’s social protection and poverty alleviation strategies for improved quality of life. The Information Management Bureau (IMB) aligns its organization to an internationally recognized best practice framework following a service-oriented information technology organizational structure model and is composed of four (4) functional competency centers.



The Institutional Development Group shall initiate and sustain the development, coordination and synergy among and in-between DSWD intermediaries and stakeholders to enable them to become empowered, pro-active and highly supportive partners in the delivery of coordinated social services.

Build capacities of its institutional partners through training/capability building, knowledge management, technical assistance, standards development and enforcement, as well as resource generation and management. Build organizational capabilities towards fostering a culture of excellence and professionalism thru a re-engineered organization that is responsive to institutional and organizational requirements.

  1. Capacity Building Bureau (CBB)
    Capacity Building Bureau (formerly SWIDB) is responsible for enhancing the competencies of staff and partners (intermediaries and stakeholders) of DSWD in performing and achieving its goals as lead in the social welfare and social protection sector.
  2. Human Resource Development Bureau (HRDB)
    Human Resource Development Bureau (HRDB) is responsible for services related to addressing the Department’s manpower requirements and ensuring the well-being of personnel towards greater employee productivity and overall organizational effectiveness. It shall lead the development of policies and systems relative to manpower planning, recruitment and selection, performance management, human resource needs assessment, career development and employee welfare and labor relations.
  3. Standards Bureau (SB)
    The Standards Bureau is responsible for fulfilling the regulatory and quality assurance roles of the Department.



Provides leadership, staff expertise and support in the management/administration of financial resources, facilities and the physical infrastructure, personnel administration, legal management and assistance, supplies and other logistical management of procurement activities in a manner that is transparent, accountable, proactive, results oriented, and value adding to the stewardship of the DSWD’s resources.

    Administrative Service is primarily responsible for the provision, maintenance and management of logistical requirements to support the Department in the attainment of its vision and mission. It develops policies and formulates plans and programs related to the provision of logistical services and personnel administration. It is also responsible for the provision of services related to procurement, property and supply management, record management, maintenance of properties/facilities, operation of transportation, communication, utility services and supervision of janitorial and security services. It ensures that appropriate management systems and procedures are in place for economical, efficient and effective administrative services.
    The specific functions of the Bids and Awards Committee Secretariat are:


    • Manage and monitor procurement activities and processes for the Bids and Awards Committee (BAC);
    • Process bidding and procurement requirements to purchase goods and services;
    • Provide technical assistance relative to bidding processes;
    • Recommend policies, programs and procedures on bidding; and
    • Ensure policies, programs, systems and procedures on bidding goods and services and other logistical support;
    • Provide administrative support to the BAC;
    • Organize and make all necessary arrangements for the BAC meetings;
    • Attend BAC meetings with the Secretary;
    • Prepare minutes of the BAC meetings;
    • Monitor procurement processes for the BAC, procurement activities and milestones for
    • proper reporting to relevant agencies when required;
    • Consolidate Project Procurement Management Plan of various units of the agency into an Annual Procurement Plan (APP);
    • Make arrangement for the pre-procurement and pre bid conferences and bid openings;
    • Be the central channel of communications for the BAC with end users, Project Monitoring Offices, other units of the line agency, other government agencies, providers of goods, works and consulting services, and the general public;
    • Provide comments/inputs on project proposals of proponent for PDAF project;
    • Check and review Requisition Issuance Slip (RIS) and Purchase Requisition (PR) for end-user from entry-point for proper form prior to endorsement to PSD;
    • Ensure that all procurement transactions are included in the Approved APP/PPMP;
    • Post invitation to bid and request for quotations;
    • Prepare abstract of quotations prior to endorsement to the BAC or the approving authority;
    • Provide technical assistance to other offices/units/FOs;
    • Provide procurement monitoring report;
    • Establish/maintain registry of suppliers;
    • Recommend policies re: DSWD implementation of RA 9184;
    • Build linkages and networking with GPPB and other major stakeholders; and
    • Advocate RA 9184 within the Department and among bidders.
    The Financial Management Service is responsible for the preparation and implementation of an effective financial plan to support the Department’s program/activities/ projects aimed at achieving its desired outcome and mandate; development and implementation of policies and guidelines for the effective, efficient and economical management of financial resources of the department; management of financial and related non-financial information system to ensure timely compliance with reporting requirements of oversight agencies and statutes, and to support or provide management with relevant information and advice / options in decision making process; and the evaluation and analysis of the operating performance of various responsibility centers of the Department. It is composed of four Divisions: Budget Division, Accounting Division, Cash Division and Management Division.
    The Legal Service is primarily responsible for providing technical assistance and legal support to the Department’s various offices, bureaus, services, units and personnel. It assists the Department by handling administrative cases involving Department personnel and certain litigated cases, by providing the Department legal opinions and advice on matters involving its formal mandate and the exercise of its official powers and functions, and by rendering similar and related services.