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August 12, 2024

DSWD trains employees on advanced communication, conflict-resolution skills

In its effort to provide extra love and extra care to clients, the Department of Social Welfare and Development (DSWD) capacitates agency personnel with advanced communication, problem-solving, and conflict-resolution skills. The 5-day Enhanced Customer Experience Skills Training Program which started on Monday (August 12) and will run until Friday (August 16), aims to enhance the customer service skills and develop training capabilities of the DSWD employees or the Angels in Red Vests. The participants will also gain understanding on customer experience fundamentals, best practices, and methodologies to improve the overall
June 28, 2024

DSWD capacitates employees on handling grievance, harassment complaints

In its effort to ensure a safe, secure, and inclusive environment for its employees and external stakeholders, the Department of Social Welfare and Development (DSWD) recently conducted an orientation workshop on the Management of Grievance Machinery and Sexual Harassment Complaints in Baguio City from June 18 to 21. In her opening message, DSWD General Administration and Support Services (GASS) Asst. Secretary Gina Wenceslao said the four-day workshop aims to provide a comprehensive understanding of the mechanisms and procedures in place to efficiently address grievances and complaints of sexual harassment within the agency. “Moreover, it is imperative that we ensure that […]
June 12, 2024

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May 7, 2024

DSWD assists families hit by northeast monsoon, fire incidents in Central Visayas

The Department of Social Welfare and Development (DSWD), through its Field Office-7 (Central Visayas), continues to assist families affected by weather disturbances and residents whose houses were razed in separate fire incidents in the region. DSWD Assistant Secretary for Strategic Communications Romel Lopez, who is also the agency spokesperson, said on Thursday (February 15) the DSWD Central Visayas regional office swiftly responded to the pressing needs of families impacted by the recent onslaught of the northeast monsoon and fire incidents in different municipalities. “The relief efforts are part of the DSWD’s continuous commitment to quick disaster response and recovery, ensuring […]
May 6, 2024

DSWD highlights agency’s flagship programs in Mongolian study tour to PH

The Department of Social Welfare and Development (DSWD) highlighted its flagship social protection programs during the technical discussion of the Philippine study tour of the Ministry of Labor and Social Protection (MLSP) of the government of Mongolia. In her message, DSWD Undersecretary for National Household Targeting System (NHTS) and Pantawid Pamilyang Pilipino Program (4Ps) Vilma Cabrera told the Mongolian delegation the agency is honored to host the study visit that provides a great opportunity for both countries to share insights on implementing social protection programs and services. “Your presence here signifies the strong bond between our nations and the mutual […]
March 25, 2024

DSWD holds forum promoting safe spaces, women empowerment

As part of the National Women’s Month Celebration (NWMC) this March, the Department of Social Welfare and Development (DSWD) held a two-day online and face-to-face forum on women empowerment at the DSWD Central Office Auditorium in Quezon City on March 19 and 20. The “#HerSpace is a Safe Place” forum aims to advocate and promote a fair, safe, inclusive and gender-sensitive working environment in the Central Office, and all DSWD Field Offices. It was spearheaded by the Department’s Human Resource Management and Development Service (HRMDS), in coordination with the Gender and Development Focal Point System Technical Working Group (GAD-FPS TWG). […]
February 12, 2024

DSWD duty-bound to implement GAA provisions faithfully – DSWD exec

The Department of Social Welfare and Development (DSWD) on Tuesday (February 13) welcomed questions by senators on the Ayuda sa Kapos ang Kita Program or AKAP which is funded under the General Appropriations Act (GAA) of 2024. DSWD Undersecretary for Legislative Affairs Fatima Aliah Dimaporo said the agency respects the power of the purse by the Legislative branch and every Department in the Executive branch “will happily welcome any augmentation to its proposed budget.” Undersecretary Dimaporo maintained that the DSWD is duty-bound to implement all the provisions of the GAA, which is a law, once it goes through the legislative […]
February 12, 2024

370 persons with disabilities, garbage collectors in crisis get aid from DSWD

Some 370 individuals who are in crisis situation were given outright cash aid by the Department of Social Welfare and Development (DSWD) through its Assistance to Individuals and Crisis Situation (AICS) Program last Friday (February 9). DSWD Asst Secretary for Strategic Communications Romel Lopez, who is also the agency spokesperson, said the payout at the DSWD Central Office underscored the commitment of the Department to serve the vulnerable sector, even during non-working days. “Well, kasama po sa ating mandate sa DSWD regardless kung anong araw, panahon, kalamidad, holiday man yan. Basta may nangangailangan tayong kababayan, we will be here, and […]
February 8, 2024

EO 52 strengthens DSWD’s reach-out ops for individuals in street situations

Institutionalizing and expanding the Pag-Abot Project through Malacañang’s issuance of Executive Order (EO) No. 52 has significantly helped the Department of Social Welfare and Development (DSWD) in strengthening reach-out operations for families and individuals in street situations (FISS) in Metro Manila, a project team leader said on Thursday (February 8). Pag-Abot Program Team Leader Marilyn Moral, told reporters during DSWD Thursday Media Forum that EO 52 provides for collaborative efforts among government agencies from the national and local levels in addressing the needs of FISS. “We are expanding our reach, we are expanding our partnership with other agencies that will […]
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