Reaching out to families living in the streets has been one of the programs of Secretary Rex Gatchalian when he was the local chief executive of Valenzuela City. And when he assumed the top DSWD post, he wanted a mainstream program that will reach out to families and individuals in street situations or FISS. It will not be another seasonal add-on program during the Ber-months which signals the Christmas season. 

Under Oplan Pag-Abot, social workers in various Pag-Abot teams roam around Metro Manila 24 hours a day and seven days a week to convince families and individuals in the streets to voluntarily come with them and be given the proper intervention and assistance they need to get back on their feet.

Since the Pag-Abot kick-off in the National Capital Region in July 2023, around 1,245 individuals have been reached out and of the total, 751 street dwellers agreed to be sent to DSWD-run Centers and Residential Care Facilities (CRCF) or brought back to their respective provinces under the Balik Probinsya, Bagong Pag-Asa Program (BP2) and they are given the necessary assistance like food and medical supplies.