The Department of Social Welfare and Development (DSWD) has noted an increase in the number of individuals reaching out to the agency by lodging their inquiries, grievances, and other concerns through the Integrated Grievance Redress Management System (IGRMS), an agency official has reported, Director Clarissa Lara Duran of the DSWD’s Public Relations Service (PRS), the focal office that handles the IGRMS, said on Monday (April 21) the agency has processed 16,362 tickets on various public concerns in the first quarter of 2025. “We have received over 16,000 tickets for the first quarter this year. The number is higher than the […]

As part of its continuing commitment to support the welfare of its employees and institutional contractors, the Department of Social Welfare and Development’s (DSWD) Human Resource Management and Development Service (HRMDS) will open another one-stop-shop ‘Serbilis’ series. “This one-stop-shop Serbilis aims to bring services from key national government agencies (NGAs) and government-owned and controlled corporations (GOCCs) directly to the doorsteps of the DSWD Central Office,” Assistant Secretary Irene Dumlao, who is also the agency spokesperson, said on Sunday (April 20). Asst. Secretary Dumlao said the one-stop-shop will be held from April 22 to 24 at the Central Office’s New Lobby […]

The Department of Social Welfare and Development (DSWD) will continue monitoring the condition of Mt. Kanlaon evacuees during the Holy Week break, an agency official said on Wednesday (April 16). Assistant Secretary Irene Dumlao said the DSWD’s Field Offices (FOs) in 6 – Western Visayas and 7 – Central Visayas will maintain coordination with concerned local government units (LGUs) the entire Holy Week to provide uninterrupted aid and interventions for families affected by Mt. Kanlaon’s restiveness. “Way back the explosive eruption of Mt. Kanlaon last year, wala po talagang patid yung coordination natin sa mga LGUs. From our resource augmentation […]

As the lead agency in the country’s disaster response efforts, the Department of Social Welfare and Development (DSWD) sees the latest Pulse Asia survey, which showed that 51% of Filipinos approve the way the government is responding to the needs of areas affected by calamities, as an affirmation of the agency’s efficient disaster response and management. The Pulse Asia survey results covered the period from March 23 to 29 with 2,400 adult Filipinos as respondents. “Tinitignan natin ang approval rating ng ating mga kababayan bilang indikasyon na ang ginagawa nating pagpapalakas ng ating disaster response ay nire-recognize ng ating mga […]

The Department of Social Welfare and Development (DSWD) has already received over Php12.8 million worth of cash donations through the Kaagapay Donations Portal since this was launched in February. “On behalf of the Department, we would like to extend our gratitude to the 31 donors who used the Kaagapay portal to experience a more convenient way of donating. When we give to those in need, we also mirror the compassion and grace given to us by Christ, as observed during this Lenten season,” Assistant Secretary Marie Rafael of the DSWD’s Partnerships Building and Resource Mobilization Office (PBRMO) said on Wednesday […]

The Department of Social Welfare and Development (DSWD) reiterated the need to uphold the principles of restorative justice in handling cases of children in conflict with the law (CICLs). “Minors who commit offenses do not go scot-free. This has always been emphasized in Republic Act 9344 as amended by Republic Act 10630 or the Juvenile Justice and Welfare Act (JJWA),” Asst. Secretary Irene Dumlao, the agency spokesperson, said on Wednesday (April 16). According to the DSWD spokesperson, the JJWA establishes a comprehensive and child-sensitive procedure that ensures the best interest of CICLs through restorative justice. “Children who come into contact […]

The Department of Social Welfare and Development (DSWD) and the Manila Water Foundation, Inc. have joined hands to explore the use of Air-to-Water Technology (AWT) in generating potable water for communities in need under the agency’s Kapit-Bisig-Laban sa Kahirapan-Comprehensive and Integrated Delivery of Social Services (KALAHI-CIDSS). “It’s a sustainable solution. Air-to-water technology can operate even in off-grid locations using solar, hybrid, or traditional power sources. It reduces reliance on single-use plastics, creates local livelihood opportunities, and most importantly, has the potential to generate income at the community level,” DSWD Secretary Rex Gatchalian said in a meeting on Monday (April 14) […]

Member-agencies of the Enhanced Partnership Against Hunger and Poverty (EPAHP) National Convergence Team, chaired by the Department of Social Welfare and Development (DSWD), held their first regular meeting on Monday (April 14) at the Heritage Hotel Manila. Assistant Secretary Baldr Bringas of the DSWD’s Innovations and Program Development Group (IPDG) and concurrent OIC for the EPAHP National Program Management Office presided the meeting. Among the topics discussed in the meeting were the status of the commitments of each member-agency in the EPAHP program and the latest development on the EPHAP Digital Mapping systems for community- based organizations. Also present in […]

The Department of Social Welfare and Development’s (DSWD) Reducing Food Insecurity and Undernutrition with Electronic Vouchers (REFUEL) Project that will scale up the Walang Gutom Program (WGP) for 2025-2028 has been green-lighted by the National Economic and Development Authority – Investment Coordination Committee Cabinet Committee (NEDA ICC-CabCom). The REFUEL Project that supports the WGP is under the Asian Development Bank (ADB) and to be co-financed by the Agence Française de Développement (AFD) and the Organization of the Petroleum Exporting Countries’ Fund for International Development (OPEC-FID). DSWD Secretary Rex Gatchalian was able to answer all the queries of the NEDA ICC-CabCom, […]