Adjudged as an institution belonging to the Performance Governance System (PGS) Movers, the Department of Social Welfare and Development (DSWD) PGS journey was featured in the 25th Governance Boot Camp Basic Class recently organized by the Institute for Solidarity in Asia (ISA), Inc.

ISA, Inc. is a non-profit organization committed to empowering public institutions in the Philippines for a transformative and sustainable governance.

The Governance Boot Camp was participated in by 61 delegates from various organizations to deepen their understanding of the PGS.  The ISA hosted strategy-centered talks and workshops that cover the necessary ingredients for a successful strategy initiation, execution, and sustainability.

During the Boot Camp, the DSWD was welcomed as one of the PGS Movers in strategy management among the institutions which adopted the PGS pathway in its public service delivery.  Other PGS Movers in the Boot Camp were the Jose B. Lingad Memorial General Hospital and the Philippine Children’s Medical Center.

As part of the Boot Camp highlights, Director Jam Karess Z. Banzon of the DSWD Office for Strategy Management (OSM), recounted the story of the Department’s transformation focusing on how the Agency executed its strategy.  She particularly shared the organizations’ journey towards achieving the Proficiency Level and the conferment of the Silver Trailblazer Award.

The re-establishment of an OSM was instrumental in having an effective execution and alignment of mechanisms in order for the Department to pursue its program goals.  The OSM, as a scorecard manager, ensures the accuracy and validity of progress of the Department along its targets, monitored through the Governance Scorecard.

Furthermore, the OSM became the DSWD’s alignment and initiatives manager, ensuring that the budget structure and performance management system are aligned, as well as the quality management system and the enterprise risk management.

As part of its breakthrough initiatives in its PGS journey, the Department’s renewed partnership with the DSWD Multi-Sectoral Governance Council (MSGC) revitalized citizen participation in governance.

Although the Department faced many challenges, especially with the pandemic, the DSWD was able to recalibrate its strategy and targets through the PGS, allowing the Department to provide focused and quality public service.

With the noted improvement in the quality delivery of public service, the Department sees PGS as not just a journey towards getting awards and recognition.  The PGS journey of DSWD became a story of positive transformation of the institution and of all its employees towards the ultimate goal of providing quality service to the sectors that it serves.

For DSWD, the PGS journey is a tangible proof of the Department’s pursuit of maagap at mapagkalingang serbisyo (fast and compassionate service) for the poor, vulnerable, marginalized and disadvantaged sectors in society. ###