The Department of Social Welfare and Development (DSWD) has achieved the distinction of being first and receiving a recognition from the Civil Service Commission (CSC) for attaining the highest resolution and compliance rates for customer feedback, making it to the list of the CSC’s Contact Center ng Bayan (CCB) of Top 10 government agencies with outstanding frontline service for 2024. This achievement signified a historic milestone for the DSWD, as it recorded a 100% resolution rate and 100% compliance rate for customer feedback for fiscal year 2023 and was hailed in CCB’s virtual awarding ceremony dubbed “2024 Contact Center ng […]

As Typhoon Julian intensified into a Super Typhoon, the Department of Social Welfare and Development (DSWD) is stepping up the agency’s disaster response and relief efforts for affected areas, a DSWD official reported on Tuesday (October 1). “For the past consecutive days, we have been communicating non-stop with our Field Offices (FOs) and concerned local government units (LGUs) so that we can immediately provide relief augmentation to their disaster response operations. We are even more alert right now as thePAG-ASA announced earlier in the morning that Julian is now a Super Typhoon,” DSWD Disaster Response Management Group (DRMG) Assistant Secretary Irene […]

The Department of Social Welfare and Development’s (DSWD) Pantawid Pamilyang Pilipino Program – National Program Management Office (4Ps-NPMO) is calling on all 4Ps household-beneficiaries with pregnant members or children aged 0 to 2 years old to update their profiles in preparation for the rollout of the First 1000 Days (F1KD) conditional cash grant in 2025. “The updating of profiles is crucial to ensure that we cover all 4Ps households with pregnant members and children not more than 2 years old in the implementation of the F1KD condition under the 4Ps,” 4Ps National Program Manager and Director Gemma B. Gabuya said […]

A senior official of the Department of Social Welfare and Development (DSWD) assured households affected by a recent fire incident in Barangay 105 in Tondo, Manila that the agency will assist them towards full recovery. “Ibinibilin po palagi ni Pangulong Ferdinand R. Marcos, Jr. na kung tutulong ang DSWD…dapat yung talagang nararamdaman. Kung ang family food packs po ay makakatulong, iyon po ang ibinibigay namin. Kung kailangan po ng second or third round , after the assessment, gagawin po natin yan,” DSWD Undersecretary for Disaster Response Management Group (DRMG) Diana Rose Cajipe told the affected beneficiaries during the payout activity […]

As part of its proactive approach to disaster management, the Department of Social Welfare and Development (DSWD), through its Field Offices (FO) in Northern Luzon, continues to preposition family food packs (FFPs) and other relief items for augmentation support to local government units (LGUs) along the track of Typhoon Julian. “Two weeks ago ay nakapagpadala tayo ng FFPs in Batanes kaya mayroon tayong naka-preposition na food packs na nasa mahigit 17,000 . ‘Yan po ay madaling maa-access ng ating mga kababayan,” DSWD Disaster Response Management Group (DRMG) Asst. Secretary Irene Dumlao said in an interview on Monday (September 30) over […]

Some 2,006 households affected by a recent fire in Barangay 105 in Tondo, Manila received financial assistance under the Department of Social Welfare and Development’s (DSWD) Emergency Cash Transfer (ECT) Program on Monday (September 30). During the payout at the Vicente Lim Elementary School, the Department provided ECT assistance worth Php10,140 to each affected family. Present to oversee the payout activity were DSWD Undersecretary for Disaster Response Management Group (DRMG) Diana Rose Cajipe and DSWD Field Office-National Capital Region Asst. Regional Director Bienvenido Jr. V. Barbosa. Also present were Manila Mayor Honey Lacuna, Vice Mayor Yul Servo Nieto, and Councilor […]

Officer-in-charge of the Department of Social Welfare and Development’s (DSWD) Office of the Asst. Secretary for Strategic Communications Group (StratComm) and Agency Operations Service (AOS) Director Lara Duran and Digital Media Service (DMS) Director Dianne Joie Ruiz open the DMS-organized Digital Media Workshop at Maharajah Hotel in Angeles, Pampanga on Monday (September 23). Attended by communications and regional information officers from the Central Office and the agency’s Field Offices from Luzon, Visayas and Mindanao, the workshop aimed to upskill the technical knowledge of the members of DSWD communications group in strengthening the agency’s social media presence anchored on its Branding […]

A senior official of the Department of Social Welfare and Development (DSWD) reported on Thursday (September 26) that majority of the 32 children from the Children’s Joy Foundation, Inc. (CJFI), a care facility affiliated with the Kingdom of Jesus Christ (KOJ), are now in the residential care facilities of the Department while a number of them have been reintegrated to their respective families. DSWD Assistant Secretary for Standards and Capacity Building Group (SCBG) Janet Armas said during the Thursday Media Forum that the CJFI has an expired Certificate of Registration and License to Operate (CRLTO) covering its five residential facilities […]

Going all out to celebrate this year’s Family Week with extra love and care, the Department of Social Welfare and Development (DSWD) has extended the deadline of the submission of entries for featured contests Angel in Red Vest (ARV) ‘Family Groufie Contest’ and ‘Family Tiktok Contest” for its employees. In the Thursday Media Forum on Sept 26, Standards and Capacity Building Group (SCBG) Assistant Secretary Janet Armas announced that the contests, which are open to all DSWD employees, will be extending the duration for the submission of entries up to Monday, September 30. “‘Yung groufie natin as well as the […]